Shipping Times
Where : United States and International Shipping are avaiable
Processing Time: The amount of time it takes for me to make a order
Retail Order Processing Time: 3-5 Business Days
Wholesale Order Processing Time: 7-10 Business Days
Shipping Time: The amount of time it takes the carrier (USPS or UPS) to ship your order to you
United States Shipping Time: 3-10 Business Days
International Shipping Time: 6-15 Business Days
***Business Days do not include weekends or holidays***
Once I have delivered your order to the carrier I have no control of how long shipment will take. On average it takes 3-10 business days for domestic shipping and 6-15 days for International shipping ( due to customs)
I am a one person small business with a high volume of orders. I try to process orders as quickly as I can while also working a full time job. I appreciate your grace and understanding.
*Packages that have been lost by the carrier, delivered to the wrong address (due to incorrect shipping info inputted by customer), or packages stolen after delivery will not be replaced or refunded - these circumstances are unfortunate but but ZaynahChantel LLC is not liable in these situations. Please refer to your carriers customer service below to file a claim if your package was lost in transit. If you have shipped your package to the wrong address please contact your carriers customer service, you may be able to intercept the package before it is delivered.
USPS Customer Service
1-800-275-8777
USPS Technical support
UPS Customer Service
If you have any questions about your order feel free to contact me below