Shipping Times

Where : United States

Processing Time: The amount of time it takes for me to make a order

Retail Order Processing Time:  3-5 Business Days

Wholesale Order Processing Time: 7-10 Business Days 

Shipping Time: The amount of time it takes the carrier (USPS or UPS) to ship your order to you

United States Shipping Time: 3-10 Business Days


***Business Days do not include weekends or holidays***

 

    Once I have delivered your order to the carrier I have no control of how long shipment will take. On average it takes 3-10 business days for domestic shipping 

    I am a one person small business with a high volume of orders. I try to process orders as quickly as I can while also working a full time job. I appreciate your grace and understanding.

*Packages that have been lost by the carrier, delivered to the wrong address (due to incorrect shipping info inputted by customer), or packages stolen after delivery will not be replaced or refunded - these circumstances are unfortunate but but ZaynahChantel LLC is not liable in these situations. Please refer to your carriers customer service below to file a claim if your package was lost in transit. If you have shipped your package to the wrong address please contact your carriers customer service, you may be able to intercept the package before it is delivered. 


USPS Customer Service
 1-800-275-8777 

USPS Technical support

 1-800-344-7779

 UPS Customer Service

1-(800)-742-5877

If you have any questions about your order feel free to contact me below

Contact Us

Zaynah

I am a full-time employee and a full-time business owner. I make, package, and ship every order myself. I have been in business for 10 years and I am very proud to know that I have provided natural beauty alternatives and helped people love thier skin and hair over the years.