FAQ

    Processing & Shipping Times

    Where : Domsetic and International Shipping are avaiable

    Order Processing Time: 1-3 Business Days

    Domestic Shipping: 3-10 Business Days

    International Shipping: 6-15 Business Days

    Processing Time varies depending on order volume of course.

    Once I have delivered your order to the carrier I have no control of how long shipment will take. On average it takes 3-10 business days for domestic shipping and 6-15 days for International shipping ( due to customs)

    If you have any questions about your order feel free to contact me

    Ingredients

    All products are free of Parabans, Petroleum, Mineral Oil, Formaldehyde and Phthalate. Each skin and hair care product is plant based. Every product and has a detailed ingredients list on its product page or on the product picture.

    Are we Black Owned ?

    Yes! I am a Black Woman and Flint Michigan native. %10 of all profits goes towards Operation Heal Flint a non profit initiative to provide clean water and free skincare products to Flint Michigan residents.

    •   My name is Zaynah Echols, owner and creator of ZaynahChantel LLC. I opened ZaynahChantel online only a few months after graduating from Rochester University with my Bachelors of Science in 2015. I majored in Psychotherapy and Counseling but I’ve always had a love for natural products. From the food I eat to what I put on my skin I want it to be as natural as possible. I guess this stemmed from experiencing death (from cancer) so often at a young age as well as dealing with side effects of the contaminated water in Flint. I’ve also had my fair share of chemical damage from acne medication. As you can see there are numerous reasons I started a plant based Beauty Business.

      I’ve developed quite a few natural remedies for common concerns in my community. Many Flint residents like myself have suffered from hair loss, skin lesions, and breakouts. My Hair Growth Line has helped myself and many others recover from hair loss and breakage. I later developed a successful skincare collection with custom products for each skin type.

      ZaynahChantel is continuing to grow in many ways. I strive to provide therapeutic skin and haircare products around the world.

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